At Homelinq, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website to purchase home automation devices. By accessing our website and providing your information, you agree to the terms and conditions of this Privacy Policy.
Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.
Device Information: We may collect information about the home automation devices you purchase, including product details and usage data.
Website Usage Information: We gather data about your interactions with our website, such as your IP address, browser type, pages visited, and time spent on our site. This information helps us improve our website and tailor your shopping experience.
Order Fulfilment: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support.
Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time by clicking the unsubscribe link in the email or contacting our customer service team.
Improving Our Services: We analyse the data we collect to understand customer preferences, enhance our product offerings, and optimise our website functionality.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@homelinq.com.au.
Last updated: 28/06/2024